{"id":79142,"date":"2025-11-28T07:10:19","date_gmt":"2025-11-28T07:10:19","guid":{"rendered":"https:\/\/tax.com\/?p=79142"},"modified":"2025-12-31T20:24:05","modified_gmt":"2025-12-31T20:24:05","slug":"inside-the-integration-how-otg-partnered-with-ryan-and-tax-com-to-solve-complex-tax-challenges","status":"publish","type":"post","link":"https:\/\/tax.com\/insights\/2025\/inside-the-integration-how-otg-partnered-with-ryan-and-tax-com-to-solve-complex-tax-challenges\/","title":{"rendered":"Inside the Integration: How OTG Partnered with Ryan and\u00a0tax.com\u00a0to Solve Complex Tax Challenges\u00a0"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"79142\" class=\"elementor elementor-79142\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-28a0f01 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"28a0f01\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\" elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2ec6410\" data-fullscreen-column-settings=\"{&quot;fullscreen&quot;:&quot;&quot;}\" data-id=\"2ec6410\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f09d01 elementor-widget elementor-widget-text-editor\" data-id=\"0f09d01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span data-contrast=\"auto\">Operating in airports nationwide,\u00a0OTG\u00a0runs dining and hospitality services in one of the most complex tax environments possible. Every airport and municipality\u00a0has\u00a0its\u00a0own rules. Every location has a different mix of taxable and\u00a0nontaxable\u00a0items. Layer in audit requirements and reporting deadlines, and the process of staying compliant quickly becomes overwhelming.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><i><span data-contrast=\"auto\">\u201cGetting reports\u2014what\u2019s\u00a0taxable,\u00a0what\u2019s\u00a0not?\u00a0We\u2019ve\u00a0run into a lot of challenges over the years.\u201d\u00a0<\/span><\/i><b><i><span data-contrast=\"auto\">\u2014<\/span><\/i><\/b><b><span data-contrast=\"auto\">\u00a0Todd Wegener, OTG<\/span><\/b><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">The complexity\u00a0wasn\u2019t\u00a0just about data. It was about trying to manage disjointed processes across dozens of locations with limited automation, heavy manual work, and rising exposure to audits.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p aria-level=\"3\"><b><span data-contrast=\"none\">The Challenge<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:281,&quot;335559739&quot;:281}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Before integrating\u00a0<\/span><i><span data-contrast=\"auto\">tax.com<\/span><\/i><span data-contrast=\"auto\">\u00a0into their Ryan services, OTG explored other software vendors.\u00a0While those vendors promised automation, none were able to deliver the functionality OTG actually needed.\u00a0The tools often sounded good in theory, but when it came time to address OTG\u2019s audit risks, reporting complexity, and multi-location tax needs, the solutions fell short.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">That left OTG stuck at \u201ccurrent state\u201d\u00a0with:<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><ul><li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Processes that\u00a0weren\u2019t\u00a0connected<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><\/ul><ul><li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Manual gaps that created risk<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><\/ul><ul><li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Audit challenges that never truly went away<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><\/ul><p><span data-contrast=\"auto\">What OTG needed was more than software. They needed a\u00a0<\/span><b><span data-contrast=\"auto\">partner\u00a0<\/span><\/b><span data-contrast=\"auto\">who could blend technology with tax\u00a0expertise\u00a0and design a solution around their specific challenges.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p aria-level=\"3\"><b><span data-contrast=\"none\">The Approach<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:281,&quot;335559739&quot;:281}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Ryan and\u00a0<\/span><i><span data-contrast=\"auto\">t<\/span><\/i><i><span data-contrast=\"auto\">ax.com<\/span><\/i><span data-contrast=\"auto\">\u00a0delivered something unique: a combined software\u00a0and\u00a0services model where the tax firm and the software company work as one team.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p aria-level=\"4\"><b><i><span data-contrast=\"none\">1. Building Trust Through Services<\/span><\/i><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:319,&quot;335559739&quot;:319}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">The relationship\u00a0didn\u2019t\u00a0begin with software;\u00a0it began with Ryan\u2019s tax services, guided by\u00a0Client\u00a0Services\u00a0Principal\u00a0Creed\u00a0Shawera. From the very first interaction, Creed focused on listening to OTG\u2019s challenges and proving value quickly.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Through Ryan\u2019s success-fee services, Creed and the Ryan team\u00a0identified\u00a0opportunities for meaningful tax savings early in the partnership. That early win\u00a0demonstrated\u00a0Ryan\u2019s depth of tax\u00a0expertise\u00a0and commitment to solving real problems.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">This early success created a foundation of trust. As Todd and OTG saw firsthand, Creed\u00a0wasn\u2019t\u00a0just there to sell a product. He was there to understand their business, deliver results, and build a relationship grounded in service.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><i><span data-contrast=\"auto\">\u201cTodd was\u00a0very open\u00a0from the beginning of the relationship. Through that interaction we were able to effectuate some\u00a0significant\u00a0savings for OTG through our traditional success-fee-based services.\u201d\u00a0<\/span><\/i><b><i><span data-contrast=\"auto\">\u2014<\/span><\/i><\/b><b><i><span data-contrast=\"auto\">\u00a0<\/span><\/i><\/b><b><i><span data-contrast=\"auto\">Creed\u00a0Shawera,\u00a0Principal, Client Services<\/span><\/i><\/b><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p aria-level=\"4\"><b><i><span data-contrast=\"none\">2. Listening First, Designing Later<\/span><\/i><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:319,&quot;335559739&quot;:319}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Instead of dictating,\u00a0Creed\u00a0asked the right questions: Where were the biggest pain points? What slowed down the team? Which areas of reporting were most audit-sensitive?\u00a0<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">That \u201clistening-first\u201d approach stood in sharp contrast to prior\u00a0providers and\u00a0ensured that the solution would reflect OTG\u2019s reality.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p aria-level=\"4\"><b><i><span data-contrast=\"none\">3. Cross-Functional Deployment<\/span><\/i><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:319,&quot;335559739&quot;:319}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">When the conversation turned to automation, Ryan and\u00a0<\/span><i><span data-contrast=\"auto\">t<\/span><\/i><i><span data-contrast=\"auto\">ax.com<\/span><\/i><span data-contrast=\"auto\">\u00a0worked side by side. Ryan\u2019s\u00a0Client\u00a0Services\u00a0team and\u00a0<\/span><i><span data-contrast=\"auto\">t<\/span><\/i><i><span data-contrast=\"auto\">ax.com<\/span><\/i><span data-contrast=\"auto\">\u2019s\u00a0technology experts collaborated directly, engaging across functions to design the right deployment.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Creed\u00a0explained,\u00a0<\/span><i><span data-contrast=\"auto\">\u201cThis was truly a cross-functional deployment. We had to engage both Ryan\u2019s services and the\u00a0tax.com technology team to deliver the solution Todd needed.\u201d<\/span><\/i><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p aria-level=\"4\"><b><i><span data-contrast=\"none\">4. A Custom Software Solution<\/span><\/i><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:319,&quot;335559739&quot;:319}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">The outcome\u00a0wasn\u2019t\u00a0an off-the-shelf product. Together, Ryan and\u00a0<\/span><i><span data-contrast=\"auto\">t<\/span><\/i><i><span data-contrast=\"auto\">ax.com<\/span><\/i><span data-contrast=\"auto\">\u00a0effectively\u00a0<\/span><b><span data-contrast=\"auto\">built\u00a0<\/span><\/b><span data-contrast=\"auto\">a custom deployment of the software, automating tax functionality and tailoring it around OTG\u2019s complex airport operations.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">Creed made the philosophy clear:<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><i><span data-contrast=\"auto\">\u201cWe wanted to deliver the solution that OTG needed. There was no point to deploy a solution\u00a0that\u2019s\u00a0going to at best keep them at current state.\u201d<\/span><\/i><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p aria-level=\"4\"><b><i><span data-contrast=\"none\">5. One Partner, Not Multiple Vendors<\/span><\/i><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:319,&quot;335559739&quot;:319}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">One of the biggest benefits for OTG was having a single partner accountable for both services and software. With Ryan and\u00a0<\/span><i><span data-contrast=\"auto\">t<\/span><\/i><i><span data-contrast=\"auto\">ax.com<\/span><\/i><span data-contrast=\"auto\">\u00a0working as one, OTG\u00a0didn\u2019t\u00a0have to juggle multiple providers or worry about misaligned priorities.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">This is something no other provider can offer: a tax firm\u00a0with battle-tested tax software.\u00a0<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">\u201cWhat makes Ryan and\u00a0<\/span><i><span data-contrast=\"auto\">tax.com<\/span><\/i><span data-contrast=\"auto\">\u2019s\u00a0relationship so perfect is that we have the\u00a0expertise\u00a0and we have the software available.\u00a0We can really think of the perfect way to implement that for our customers that exactly fits their needs.\u201d\u00a0<\/span><b><i><span data-contrast=\"auto\">\u2014\u00a0Anders\u00a0Vonderheyde, Vice President, Customer Success, tax.com<\/span><\/i><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p><p aria-level=\"3\"><b><span data-contrast=\"none\">The Results<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:281,&quot;335559739&quot;:281}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">By combining customer service, deep tax\u00a0expertise, and flexible technology, Ryan and\u00a0<\/span><i><span data-contrast=\"auto\">t<\/span><\/i><i><span data-contrast=\"auto\">ax.com<\/span><\/i><span data-contrast=\"auto\">\u00a0delivered outcomes that OTG\u00a0hadn\u2019t\u00a0been able to achieve before:<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p><ul><li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Immediate savings from Ryan\u2019s service expertise<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><\/ul><ul><li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">A tailored automation solution that streamlined reporting and reduced audit risk<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><\/ul><ul><li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">One integrated partner delivering both services and software, removing the silos of multiple vendors<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><\/ul><ul><li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">A foundation for long-term scalability, where the solution grows with OTG instead of holding them back<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/li><\/ul><p aria-level=\"3\"><b><span data-contrast=\"none\">Ready to Solve Your Tax Challenges?<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:281,&quot;335559739&quot;:281}\">\u00a0<\/span><\/p><p><span data-contrast=\"auto\">If\u00a0you\u2019d\u00a0like to see how we can combine services and software to tackle your toughest tax challenges,\u00a0schedule a consultation today.<\/span><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d779e1e elementor-tablet-align-center elementor-mobile-align-center elementor-widget elementor-widget-litho-button\" data-id=\"d779e1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"litho-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper litho-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button-link elementor-button elementor-size-md \" href=\"\/contact-us\/\" role=\"button\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us today<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Operating in airports nationwide,\u00a0OTG\u00a0runs dining and hospitality services in one of the most complex tax environments possible. Every airport and municipality\u00a0has\u00a0its\u00a0own rules. Every location has a different mix of taxable and\u00a0nontaxable\u00a0items. Layer in audit requirements and reporting deadlines, and the process of staying compliant quickly becomes overwhelming.\u00a0 \u201cGetting reports\u2014what\u2019s\u00a0taxable,\u00a0what\u2019s\u00a0not?\u00a0We\u2019ve\u00a0run into a lot of challenges over [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":79150,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[132],"tags":[136],"class_list":["post-79142","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insights","tag-digital-transformation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Inside the Integration: How OTG Partnered with Ryan and\u00a0tax.com\u00a0to Solve Complex Tax Challenges\u00a0 - Tax.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tax.com\/insights\/2025\/inside-the-integration-how-otg-partnered-with-ryan-and-tax-com-to-solve-complex-tax-challenges\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Inside the Integration: How OTG Partnered with Ryan and\u00a0tax.com\u00a0to Solve Complex Tax Challenges\u00a0 - Tax.com\" \/>\n<meta property=\"og:description\" content=\"Operating in airports nationwide,\u00a0OTG\u00a0runs dining and hospitality services in one of the most complex tax environments possible. Every airport and municipality\u00a0has\u00a0its\u00a0own rules. Every location has a different mix of taxable and\u00a0nontaxable\u00a0items. 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